Privacy Policy

1. Introduction

Dental Finder ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to find dentists and book appointments.

By using Dental Finder, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect the following types of information:

• Account information: Name, email address, phone number, and password (or sign-in method) when you create an account.
• Booking and appointment data: Preferred date/time, reason for visit, and clinic/doctor selections.
• Health-related information: Any details you voluntarily provide when booking (e.g., reason for visit). We do not request unnecessary health data.
• Usage data: How you use our site (e.g., pages visited, searches) to improve our service.
• Device and technical data: Browser type, IP address, and similar technical information for security and compatibility.

3. How We Use Your Information

We use collected information to:

• Facilitate appointment booking and confirmations
• Send reminders and relevant notifications (e.g., OTP, confirmations)
• Improve our platform, search, and user experience
• Comply with legal obligations and enforce our terms
• Prevent fraud and ensure security
• Communicate with you about our services (with your consent where required)

4. Sharing of Information

We may share your information only as follows:

• Clinics and dentists: Information needed to complete and manage your appointments (e.g., name, contact, appointment details).
• Service providers: Trusted partners who help us operate the platform (hosting, email/SMS, analytics) under strict confidentiality.
• Legal requirements: When required by law or to protect our rights and safety.

We do not sell your personal information to third parties.

5. Data Security

We use industry-standard measures to protect your data, including encryption in transit and at rest, access controls, and secure authentication (e.g., OTP). Despite our efforts, no system is 100% secure; we encourage you to use strong credentials and protect your account.

6. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct or update inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to or restrict certain processing
• Withdraw consent where processing is consent-based
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us using the details in the "Contact Us" section below.

7. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the site is used. You can manage cookie settings in your browser; some features may not work correctly if cookies are disabled.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with law, resolve disputes, and enforce our agreements. Appointment and booking records may be retained for a longer period where required for legal or regulatory purposes.

9. Children

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of Dental Finder after changes constitutes acceptance of the revised policy. We encourage you to review this page periodically.

11. Contact Us

For privacy-related questions, requests, or complaints, please contact us at:

Dental Finder – Privacy
Email: privacy@dentalfinder.com (or your preferred contact email)